I’ve worked in higher education for nine years now and finally found two blog posts basically sum up every experience everyone has had (but never wanted to write down). The first by Michael Feldstein is titled “What’s Really to Blame for the Failures of Our Learning-Management Systems“. Spoiler alert: The structure of institutions (committees, bureaucracy) is not conducive to purchasing innovative big box solutions (shocking).
The second is by Martin Weller in “IT services – we need to talk“. More spoilers: Faculty are treated like children by an institutional predisposition to IT being the only solution to problems, a stance that in practice is disempowering.
The important thing to get out of the way here is no one in the hierarchy is to blame directly and none is being placed (even if it sounds like it is). This is more a railing against the way systems of governance have manifest and not those that work within them. Think of it in the same way critics of the military industrial complex is blaming the system of people, not soldiers.
It is in reading these two posts that I feel comfortable publishing an idea I’ve had rumbling around that I’ve called DDoSA. Similar to a DDoS (distributed denial of service) in the technical realm, humans can use a a DDoSA to influence the usage of technology within organizations.
The thing I don’t mention in the DDoSA concept, is that it’s actually a better alternative to the lack of recognition that DDoSA are already happening. We just don’t want to admit it or know what to do. What if instead of discouraging “dissent” the better alternative was to encourage it?
Right now, when faculty don’t like options provided by an institution (which is high) what do they do?
The IT establishment: Those damn faculty, we can provide them with what they (mostly) asked for and they aren’t happy so they just do their own thing.
“Rogue” faculty: Those damn IT people, we provide requirements and they don’t meet them so I’m just going to have to use ____ to run my course I guess.
The DDoSA is happening already at every institution in ways that can’t be easily quantified or controlled; it is random and diverse because the deployed solutions at the institution are minimal. Someone does a class poll on google, they use twitter to collect attendance, they require people submit things with an unverified 3rd party service. Why? Is it because they want to break *GASP* policy?! No! It’s because this is the path of least resistance while maximal gains (meeting pedagogy, hoping to improve learner outcomes through experience design).
When IT cedes this point, that they don’t have all the solutions is when we can meet in the middle and more securely encourage sustainable innovation. Currently, the human hierarchy and goals of the individuals are out of alignment with the structure of the organization. The humans are organized loosely in a distributed manner yet are “encouraged” to utilize singular solutions to problems. Because education encourages exploration, innovation and autonomy, autonomous educators pursue innovation which they view as everywhere the institution is not.
The future of institutional deployments
By leveraging automation, virtualization and the structure of our institutions we can start to put humans back into harmony with the organizational structures that have emerged.
Today (and yesterday)
Let’s start with today. We’ve got a (simplified of course) 3 organizational / institutional checks and balances between the faculty and the LMS / VLE / tools of their choosing.
People at all levels of the hierarchy have had input on the decision and everyone needs to be made reasonably happy. Unfortunately, we’ve all got different (at times competing) visions of uniformity. This conflicts starts to become reflected in the masses being unhappy and turning to other solutions for much of their learner experience (in who knows where).
People are an endless sea of ideas all supposed to unify and rally around a singular solution. This is political parties as well; how’s that working out? Singular vessels for too many ideas.
Tomorrow (2-3 years)
Let’s remove one level of centralization and replace it with an IT solution; in this case, middleware. The top-level of the institution, in this case centralized management of a singular solution has been replaced with middleware.
In this LMS / VLE future, the solution is one level close to adoption to those adopting. In this future people coalesce around what makes the most sense for their college to use. This is probably in better alignment with the needs of their fellow faculty.
After all, do we teach Arts, Philosophy, Physics and Health all the same in a classroom? Are our classroom environments for these diverse subjects not different based on the needs of that topic?
This isn’t perfect, but it’s a better form of tool selection. By making the solutions college centric, patterns will start to emerge for institutional IT in charge of the middleware. They’ll notice that 4 colleges are utilizing 80% of the same applications and be able to craft automated deployment solutions that help with managing these diverse toolsets.
The next day (4-6 years)
People like control, and crave more of it. We’ve been able previously to meet people in ways that better hit their needs because we’re closer to their problem space. Now working groups for more boutique solutions can arise.
These groups start to break away even within colleges. Specific sciences may not have need for a virtual lab technology that another does. We may find that across colleges there is overlap in needs and that competing virtual lab tech exists.
Duplication, in this instance, is a really good thing. Because now we can have these groups review each other’s usage of the technology and figure out which is “best” (or if something actually is best). We may find that a WordPress vs Drupal dichotomy emerges (where better is in the eye of the beholder based on intricacies in the problem space).
Faculty are in greater control of the solution space because they are finding alignment with smaller teams of cohorts that also utilize the same technology solutions.
Institutional and College level IT can coordinate middleware and remote management solutions to automate much of the roll out and empower faculty to take things further then they could have alone.
The future (7-10 years)
We’ve completely eliminated connotations of institutional, college or departmental “control”. Faculty are effectively LMSs of their own; just as they actually are. If they weren’t experts in a topic with need of tools to facilitate gaining insight into that topic, then what are they doing? They are the source of knowledge that people want, and they need technology for managing the learning to take place. They are the ultimate LMS; something beyond a simple LMS. They form the human side of next generation digital learning environments (NGDLE).
They have fully flipped the technology implementation to be in total control of the learner experience.While today, Hibbitts’ vision of a flipped LMS requires many steps to accomplish and knowledge barriers exist, the future doesn’t have these issues.
Department, Colleges, and Institutional level staff and instructional designers work with faculty to improve this army of LMS-of-ones-own sea of solutions. Powered by open source, and open automation platforms like Jenkins, “control” and order can still be maintained from the institutional side while faculty are at the center of technology selection. They are constructing their technology suite, we are supporting them.
It’s not scary though it is radically different from today. Think of us all more like a mechanic. Most people don’t know how to perform work on their car, that’s why they go to a specialist. Most people can’t improve the horsepower of their car, they go to a specialist. That’s where we fit in. Instructional designers and IT working WITH the faculty directly to create and improve solutions instead of taking the opinion of into account when making decisions. This eliminates the “They just do what they want” mindset because..yea… of course they do, WE want them to do their own thing. It’s no longer us vs. them, it’s WE.
As technology gets more powerful, more automated, more free, and (most importantly) more usable every year; this no longer becomes some absurd vision of what could be, it’s what’s going to happen whether you like it or not. By encouraging redecentralization and admitting that (because of technology) it’s already happening, we can have greater control than if we stand in the way. Allow decentralization to happen, foster it, and you’ll have a seat in influence all those that we empower as part of the societal shift.
It’s the linear and logical progression of things as society orients itself more to blockchain then legacy top-down hierarchies. We all stand to benefit greatly when we stop worrying and get all hands on deck!
Windows into the future
ELMSLN Tool Builder: Fully automated idea to sustainable, code based innovation, without humans writing code.
Flipped LMS via Grav CMS: Paul Hibbitts LMS managed via Git / version control to use static files and turn them into a site. Once setup, instructors can deploy changes with one click!
tsugi: Dr. Chuck Severance’s PHP framework for creating tools as part of NGDLE.
Spawn: ELMSLN project to automate the creation of a system for automating the setup and management of EC2 deployments.
H5P: A distributed interaction creation platform for engaging, free platform that has free, remixable items that are produced.
Open Curriculum specification: Git based open curriculum specification to allow for getting something more powerful than just OER but creating interoperable OER that can stand up items in LMSs and NGDLEs.
Project Stark: ELMSLN project to envision a wearable, self upgrading, personal, distributed LMS that the owner keeps on them to collect and organize their knowledge. Initial work pictured below: